19A Idea Napkin No. 2

1) I'm Manuel Ucha Rodriguez, a rising junior at the University of Florida, majoring in Information Systems. Being an immigrant in this country I have learned many skills through my journey of adaptation in the greatest country in the world. It has made me who I am and also who I aspire to be. I would describe my talents as hard working, analytical and a good vision. I have multiple skills, although most include computer skills, that I have mastered over the years. I have taken public speaking classes and more creative classes to get out of my comfort zone and improve. I aspire to be an independent investor before having a strong corporate career and being a business owner and retiring early. Making my money work for me. And this opportunity is one of the ideas I have for when I leave the corporate life.

2) Many realtors and property managers have a tougher than normal time when something breaks down on their property and usually have to spend more time that they'd like to solve it. Whether it be finding the right repair company, setting up an appointment, and agreeing on a quote. My service will solve all the problems by making a streamlined process from the moment there is a need to the moment that need is met, on both sides of the spectrum. All without any realtor or property manager input. The process will be completed between tenant and vendor with realtor or property manager supervision.

3) My main customers would be regular realtors and property managers as well as their tenants, who have a repair need on their property. This does not include people who choose to fix the problem themselves or have long-standing contracts with repair companies. This also does not include realtors or property managers or businessmen who's primary income is property manager. My service will cater to those who's rental businesses are secondary or tertiary and do not wish to use big full enterprise software but rather a simple and effective one.

4) My customers will care about the service because it will relieve very much unnecessary stress from their lives. Fixing an home appliance should not add stress and more problems to a property manager or realtors lives. With th addition that they will not be paying any more for the service since my fee will be a percentage of what the vendor or service repair company earns.

5) What will set my service apart from everybody else will be my market penetration strategy and my customer support I will provide. I will become partners with multiple real estate brokerages so my service will get inputted into thousands of homes almost instantly which will increase my reach. I will also provide 24/7 customer support before, during and after the service is provided. But most importantly my service will incur no further cost to the client and will possible increase the revenue for the vendor. A win-win-win situation.

I believe all 5 elements fit somewhat seamlessly together and almost build off each other. I do believe however I should filter my customer base more as there may be something I have not thought of heard off from my interviews yet.  

I took away from my feedback that: 1) I was very good at introducing myself, my skills and talents; and 2)  I was also very good at identifying customers and segmentation my bases. From this feedback I was able to even further segment my customer bases with the addition of the realtor market. And was also added the key factor between me and my competition, price. Meaning, my customers will incur 0 dollars from using my platform to solve their repair problems and will be able to benefit from its features and effectiveness.