- Building or apartment complexes with in-house repairmen; since they can provide the services in-house there is no need for my opportunity.
- Complexes with already long-standing service companies; They are unable to use service due to standing contracts.
- Homeowners who wish to know the company that will be providing the service beforehand; that will not always be possible with my opportunity.
What: My need differs at the point of facilitation from regular repair needs. Every homeowner or property manager has to go through repairs of their properties but some will want to fight for every cent and know exactly who they are dealing with while other might rather have comfortability when going through this process. Both will require different needs. Might will be the latter.
Why: The cause of those potentially within the boundary are people who want the repairs on their home to get over as effectively and quickly and seemingly as possible. The cause for the people outside the boundary will be they want to know specifically what went wrong so they can fix it next time, or will want to establish a relationship with the vendor.
The interviews provided me with much needed feedback and data to get back to the workshop and brainstorm more aspects of my opportunity.
| Inside the Boundary | Outside the Boundary |
| Who is in: Property managers and homeowners who will need repairs on their property | Who is out: Property managers and homeowners who are unable to pursue outside repair service contractors. |
| What the need is: Property managers and homeowners who want the repairs on their home to get over as effectively and quickly and seemingly as possible. And are legally able to chose services. | What the need is not: Property managers and homeowners who will want to establish a personal relationship with the service company. |
| Why the need exists: Some property managers and homeowners find repairs on their homes a hassle and a pain the you know what. And they wish to effectively get the problem fixed | Alternative Explanations: Some property managers and homeowners are fine with dealing with the whole operation of getting a home repair and wish to keep the status quo. |
Hey Manuel,
ReplyDeleteAfter reading your post, I can tell you have conducted some successful interviews and gathered pertinent information. Each group of people you have identified as outside the boundaries all make sense in terms of not having the need. Repairs on homes can be quite frustrating and expensive to have completed. So I believe, this business approach can be effective in the repair world for property managers and tenants to use.
Hey Manuel, everything looks good. It seems like you asked the right questions. You also chose very good interviewees. Would you say you got the feedback you were looking for? Did anything surprise you? I would say that there is a very open opportunity for you, because I know a lot of homeowners that have a lot of trouble contacting their tenants. Oftentimes it ends in arguments or even eviction, so I think this could be extremely helpful.
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